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Frequently Asked Questions

Everything you need to know about our eco-friendly packaging solutions

Can't find the answer you're looking for? We've compiled a list of our most frequently asked questions to provide you with the information you need about our products and services.

1. What makes your packaging eco-friendly?

Our packaging is made from certified biodegradable and compostable materials like PLA and PBAT. We also use soy-based and water-based inks and follow a zero-waste production model, minimizing environmental impact at every step.

2. Are your products certified?

Yes. All our products meet global compostability standards (like ISO, EN13432, and ASTM D6400) and are tested to ensure safety for people, food, and the planet.

3. How long does it take for your bags to biodegrade?

Our biodegradable bags typically break down within 3 to 6 months under industrial composting conditions. Home composting times may vary depending on the environment.

4. Can I customize my packaging?

Absolutely! We offer custom sizes, designs, and branding options for carry bags, mailers, garment bags, pouches, and cutlery. Our team will work with you to create packaging that aligns with your brand identity.

5. What is your minimum order quantity (MOQ)?

Our MOQ varies by product type. For most bags and cutlery, it starts from 5 kg or 1,000 pieces. Please contact us for specific product requirements.

6. Do you ship across India?

Yes, we deliver across India through our sustainable logistics partners. We also offer carbon-offset shipping options to minimize transportation emissions.

7. Are your bags safe for food contact?

Yes. Our food pouches and cutlery are made from food-grade materials and are safe for direct contact with edible items.

8. Can I get product samples before placing a bulk order?

Yes. We provide samples so you can test quality and suitability before confirming a larger order.

9. What's the difference between biodegradable and compostable?

Biodegradable materials break down naturally over time. Compostable materials go a step further—they decompose into nutrient-rich compost within a specific time frame under composting conditions, leaving no toxic residue.

10. How do I get started with SS INOTECH?

Simply reach out to us via email or WhatsApp with your requirements. Our team will guide you through material selection, customization, pricing, and order processing.

11. Are biodegradable bags strong enough to carry heavy items?

Yes. Our biodegradable and compostable bags are engineered for strength and durability. They're tested to perform just as well as conventional plastic bags in real-world usage.

12. Can your bags be used for cold or hot food packaging?

Yes. Our compostable food-grade pouches and containers are heat-resistant and moisture-proof, making them suitable for both hot and cold items.

13. Do your products have a shelf life?

Yes. While our biodegradable products are durable in use, they do begin to degrade when exposed to certain conditions. We recommend using them within 12 months of purchase for optimal performance.

14. Do you offer white labeling or OEM services?

Yes. We offer private labeling options so you can promote your brand while delivering sustainable packaging to your customers.

15. What payment methods do you accept?

We accept bank transfers (NEFT/IMPS), UPI, Google Pay, and other digital payment modes. Details will be shared at the time of invoice.

16. Can I track my order once it's shipped?

Yes. Once your order is dispatched, we'll share tracking details so you can follow your shipment until it reaches you.

17. How do I dispose of compostable bags properly?

For best results, dispose of compostable bags in a commercial composting facility or home compost bin. Avoid sending them to regular landfills where composting conditions are not met.

18. What if I receive a damaged or incorrect order?

Customer satisfaction is our priority. If your order is incorrect or damaged, contact us within 3 days of delivery, and we'll resolve it promptly.

19. Can I schedule a consultation for bulk orders or partnerships?

Definitely. Reach out to us via WhatsApp or email to schedule a free consultation. We're happy to discuss bulk pricing, custom designs, and long-term collaborations.

20. Where are your products manufactured?

All our products are manufactured at our Hyderabad facility under strict quality and environmental standards.

Still have questions?

Our team is ready to help with any additional questions you may have about our eco-friendly packaging solutions.

Contact Our Team